Contact Lujo Home – Real South Australian Customer Support

Hey there, you’ve reached Lujo Home. We’re a family-owned, South Australian online store, and when you get in touch, you’re speaking to a real person who actually cares. No bots. No call centres. No offshore support. Just genuine, honest help from right here in SA.

We know a lot of people have been burned by online scams, slow responses or “vanishing” businesses, which is exactly why we do things differently. Clear communication, fast replies and real support are at the heart of how we operate.

SMS: 0415 345 102

Email: customerservice@lujohome.com.au

(If we miss your call, we’re likely packing orders or helping another customer, but we’ll get back to you as soon as we can. If you can SMS that is much easier for us)

Prefer to send a email? Use the contact form below.

We aim to respond within 24 business hours (usually much sooner).

Why You Can Trust Us

Lujo Home is proudly Australian owned and operated since 2017. Every order is packed and shipped from right here in South Australia. We don’t outsource customer service, when you contact us, you’re speaking directly to us. We’re transparent about our products, our sourcing and our shipping, and we’re here to make sure your experience is simple and stress-free from start to finish.

Whether you have a question about sizing, shipping, deliveries, silk care or our upcoming blinds range, we’re always happy to help, before, during or after your purchase.

Thank you for supporting a small Australian business. We truly appreciate you, and we’re here whenever you need us.